Axialis Customer Service My Account This section is restricted to registered customers. Your customer account permits you to retreive your product keys, request download links to latest versions of your products, subscribe to Axialis newsletter and more. This account was created the first time you registered an Axialis product (you've chosen your own username/password). Username Password If you have lost your Password, click here box in your application. Your Username is placed between parentheses after your real name.